General Information
Big5 Casino was launched in 2018 and is owned and operated by Condor Malta Ltd. It is one of their latest brands and provides many different games by big-name developers, as well as a Sportsbook, a live dealer casino and more. The site is available in English, German, Finnish, Norwegian and Swedish. The casino is safe and secure, too, being licensed out of Malta (MGA/B2C/340/2016).
Big5 Casino provides a twist to the usual casino experience by turning it into savannah and increasing the amount of fun the player has. It draws its inspiration from wildlife and big game and is associated with Africa’s five most memorable animals, hence, the name Big5 Casino.
Big5 Casino rewards players for their loyalty and takes them on an exciting and entertaining journey. All players begin as buffalo and strive to obtain points that help them go up a level and transform into a leopard, then into a rhino, then into an elephant, and finally, when they reach the lion level, they become kings of the Big5 Savannah! What is interesting is that the higher a player is in the level structure, the better the bonus and the more free rewards they receive!
Big5 Casino Promotions
When one registers as a new player at Big5 Casino, one can pocket a 100% first deposit bonus up to €500 and even get 500 Free Spins if the minimum deposit rises to €55. You will unlock 50 Free Spins each day for 10 days, totaling 500 Free Spins over 10 days!
And, if a player is into sports betting, one can opt for a different 100% match bonus that can go as high as €100. These can then be used exclusively for the Sportsbook section. The site also carries weekly promotions and bonuses. They occur practically every day of the week and change often.
Returning players can regularly secure another bonus with the numerous recurring promotions which are available almost every day.
Loyalty Rewards Program
The most innovative specialty of Big5 Casino is certainly the unique loyalty program with increasing bonuses. Players simply have to play to collect player points which will lead them to a higher level. This system is progressive which means, the higher the level, the higher the available bonus on the next deposit. In detail it works as follows:
- Each player starts as a “Buffalo” on level 1 with a 100% bonus of up to 100 Euro.
- After 500 points have been collected, level 2, the “Leopard”, will be unlocked which will be rewarded with a possible 50% bonus of up to 200 Euro.
- The next step is the “Rhino” at level 3 with a 50% deposit bonus of up to 300 Euro.
- The “Elephant” is waiting at level 4 with another 50% bonus of up to 400 Euro and 50 free spins.
- Finally, level 5 is reached – the “Lion”. This 50% bonus can bring up to 500 Euro extra which are accompanied by 100 free spins.
The system works almost the same as the section for sports betting although the amounts of the bonuses are slightly different:
- 1st LV: 50% Buffalo sports bonus of up to 50 Euro
- 2nd LV: 50% Leopard sports bonus of up to 50 Euro
- 3rd LV: 50% Rhino sports bonus of up to 100 Euro
- 4th LV: 50% Elephant sports bonus of up to 150 Euro
- 5th LV: 50% Lion sports bonus of up to 200 Euro
Big5 Casino Games
Big5 Casino offers a wide selection of games. These can be played in Flash so no downloads are necessary. The Casino is also running a Sportsbook and a live dealer casino too. Big slot lovers will have a field day on the site due to a large number of games available.
Big5Casino's games are delivered by well-known and high-class suppliers iSoftBet, Microgaming, NetEnt, Quickspin, Betsoft, and Pragmatic Play. There is also full mobile support available. The games are thoroughly tested and certified by an independent institution.
Responsible gaming is addressed on a dedicated page where players will find general information and links to outside gambling assistance groups, and various limits and exclusion policies that can assist the player if the need arises.
Big5 Casino Payments
Big5 Casino makes sure its players have no problems with deposit or withdrawal transactions due to its large variety of payment methods. Players should find it easy to use their credit cards but if they prefer alternative payment solutions, then the site also provides support for transactions made using Sofort Banking, Entercash, e-Pro, Zimpler, Neteller, Safety Pay, Bancontact/Mister Cash, Paysafecard, Multibanco, Giropay, and Skrill. Transactions are secure thanks to the online casino’s use of SSL encryption and the site's strict customer verification process.
Payouts of high winnings usually require verification of the player account at the Big5 Casino. This “KYC procedure” is only for security reasons and can be done easily by sending in the following documents attached to an e-mail:
- ID card or passport (copy).
- recent bank statement showing name and address (copy).
- recent utility bill (copy not older than two months) of electricity, gas, phone, and water, which also clearly shows the name and current address.
Big5 Casino Support
There are a number of support channels available to players in case they have concerns or come across issues. The online casino has a Live Chat feature that’s available every day from 12:00 to 24:00 CET for players who wish to get immediate assistance. VIP clients have access to an exclusive phone number and they can also get callbacks from the site's support staff. In case players are unable to use Live Chat, they can get in touch by email ([email protected]) or by filling in an online form.
Final Verdict
Just like the big five wild animals, Big5 Casino prides itself on being a satisfying and dynamic new casino. Players appreciate the smooth customer care, funds transfers, and fulfilling gaming experience. The bountiful bonuses also entice current and new players. The site advocates for responsible gambling so as to prevent addiction.
