Explore the most exciting offers of top-class online gambling games and other services present at Betive Casino. Navigate through the user-friendly website designed to deliver safety, fun and the opportunity to make big wins through bonuses and promotions given to new players. The website is handled by dedicated staff that provide the necessary support required by the players, enabling easy & quick deposit and withdrawal of money, complete with proper security measures during a verification process.
General Information
Betive Casino started operating in 2015 and is owned by the Bethard Group Limited. As the company is located in Malta, the casino runs under a license from this jurisdiction. Other areas, such as the games provided by iSoftbet and the Sportsbook, are licensed and monitored by the Curacao Government.
Navigating through the website is very easy, as it is designed with all the most important features on the front page readily and easily accessible. These include features such as the preferred language option, support icon, and numerous games to start playing.
For a new user, registration is done by clicking the ‘register now' option then following the 3-simple process by providing personal details, address and methods of payments. Some of the eye-catching products at Betive Casino are the live casino and sportsbook options.
Betive Casino Bonuses
Betive Casino has awesome offers for new players; giving a €1000 welcome bonus on the 1st, 2nd, and 3rd deposit bonus and additional 200 free spins.
- 1st Deposit: 100% up to €200 Free Bonus plus 100 Free Spins
- 2nd Deposit: 50% up to €400 Free Bonus
- 3rd Deposit: 50% up to €400 Free Bonus plus 80 Free Spins
The free spins are credited at 15:00 CET and available daily for 24-hours to play on four different slots. Players are restricted to use bonus money unless they spend the real money. All bonuses and the winnings of free spins must be wagered 50 times in the Betive casino before a withdrawal can be requested. Failure to follow the rule can see the account suspended. The deposit bonus must be wagered in between the 7 days after being credited else the bonus shall be lost
Betive Casino Games
A player can find classic games such as Excalibur, Starburst, Neon Reels, Gonzo’s Quest and Jack and the Beanstalk, among others at Betive Casino. They recommend players to explore the slots search option, which enables players to find the specific game they are looking for. Experience the friendly company of a live dealer dealing roulette, 3 card poker, blackjack, and baccarat in the live casino run by Evolution Gaming or alternatively head to the virtual table game section to enjoy roulette, video slots, slot machines, blackjack, and the progressive jackpots.
Mobile game lovers can enjoy their favourite games developed by renowned game providers, such as NextGen Gaming, NetEnt, Microgaming, iSoftBet, and Elk. Both the desktop site and the mobile version are easily navigated using browsers like Chrome, and Firefox, or players can download their Android app for mobile phones.
Betive Casino Payments
Deposits and withdrawal options available at Betive Casino include; e-wallets – Skrill and Neteller, Visa and MasterCard, Paysafecard pre-paid voucher, and bank transfer through Trustly and Zimpler. The withdrawal process is simple; the player logs into his account and follows the required instructions to finish the process. However, pending times differ in terms of methods used. For instance, e-wallets take 24 hours, debit and credit cards take 3-5 days. Withdrawal limits are €4000 per transaction via Neteller and Skrill, while the other methods accept up to €5000 per transaction.
Know Your Customer (KYC) procedures are carried out during the players' registration process as the website is SSL approved and all accounts are verified to ensure a high-security level by sending an ID document, address, and account holders preferred payment methods. All Betive’s agents and employees undergo rigorous training to ensure they understand and obey the laid down confidentiality laws.
Betive Casino Support
Betive Casino has a superb customer support department that handles customer’s complaints and queries promptly, in a friendly manner and treats the players equally in accordance with the terms and conditions of the Casino. The customer care team is on standby for 24 hours from Monday to Sunday. No query is too difficult for them to handle. They provide real-time responses regarding payouts, game rules, and live casino games in play.
The support team is trained in different languages, and players can contact the team through live chat by pressing the button at the right corner of the site or e-mail customer support through this address “[email protected]”. The languages that are supported by the casino website for chat and email are English, Finnish, Norwegian and Swedish. However, there is no phone support which is a little bit of a downside.
Verdict
Although Betive Casino seems to be new, it is becoming a popular choice for Scandinavian players because of its great reputation. The welcoming promotional package of free spins and match deposit bonus on the initial 3 deposits is enticing and exciting – no player should miss grabbing this opportunity, however not all countries are eligible for the promotion.
The site is somewhat slow, however, it is eye-catching, well designed and user-friendly, and some improvements should be made sooner than later to increase the speed of access. Betive customers are positive, and have shown satisfaction with the variety of the game selection, the fast and thorough verification method, and also the reliable and friendly customer support team through live chat and email.
We recommend voice calls or phone services for the support team and also an expansion of their customer base. Considering the amazing deposit bonus and the excellent customer support, our rating is 8,7/10.
